Privacy Policy

Information we collect

Depending on how you use the store, we may collect:

• your name, email address, phone number, and account details;
• delivery, billing, wedding, customization, and order details;
• messages, inquiries, reviews, and customer-support records;
• payment status and transaction references from payment providers, but not full card credentials; and
• device, security, session, and basic usage information needed to operate and protect the website.

Why we use it

We use personal information to create and secure accounts, answer inquiries, prepare quotations, customize and fulfill orders, arrange delivery, process payments, provide support, keep required business records, prevent fraud, and comply with law. We use information for marketing only when permitted, and you may opt out at any time.

Legal basis and sharing

We process information when it is necessary to take steps you request or perform our agreement, meet legal obligations, pursue legitimate business and security interests, or act with your consent where required. We may share only the information needed with service providers such as hosting, authentication, communications, payment, and delivery providers, as well as professional advisers or public authorities when legally required. We do not sell personal information.

Retention and security

We retain information only while needed for the purposes above and for applicable tax, accounting, dispute, and legal requirements. We use reasonable organizational and technical safeguards, but no online service can guarantee absolute security.

Your privacy rights

Subject to applicable Philippine law, you may ask to be informed, access or correct your information, object to or restrict processing, request erasure or data portability where available, withdraw consent, and lodge a complaint with the National Privacy Commission. Some records may need to be retained when required by law or needed to establish or defend legal claims.

Cookies and external services

The website may use essential cookies or similar storage to maintain sessions, remember security state, and provide requested features. Links to Facebook, Instagram, payment providers, or delivery services are governed by those services’ own privacy notices.

Children and changes

The store is not directed to children. A parent or legal guardian should place an order involving a minor. We may update this notice as the store and its practices change, and the date above will identify the latest version.

Contact us

For privacy questions or requests, contact The Happy Bride Ph through our official Facebook or Instagram pages linked below. We may need to verify your identity before completing a request.